RideCheck – Terms & Conditions

1. What RideCheck Provides

RideCheck offers on-demand, pre-purchase vehicle inspection services. When you submit a vehicle listing and complete payment, RideCheck will:

• Contact the seller on your behalf to schedule an inspection
• Assign a certified mechanic (RideChecker) to perform a visual, non-invasive multi-point inspection
• Deliver a detailed inspection report including photos, videos, condition notes, and observations

RideCheck inspections are visual assessments. We do not perform mechanical teardowns, component replacements, or invasive diagnostics.

2. Not a Warranty or Guarantee

RideCheck does not guarantee, warrant, or certify:

• That the vehicle will pass future state inspections or emissions tests
• That the vehicle is free from defects or hidden problems
• That the vehicle will perform reliably after purchase
• That all issues have been identified during the inspection

Our reports reflect the vehicle's observable condition at the time of inspection only. Used vehicles inherently carry risk, and buyers are responsible for their purchasing decisions.

3. Seller Cooperation Required

RideCheck cannot complete an inspection if the seller refuses access to the vehicle or becomes unresponsive. If a seller refuses or fails to cooperate before an inspector is assigned, you will receive a full refund.

If the seller refuses after an inspector has been assigned and has begun travel to the location, the inspection fee is non-refundable because labor costs have been incurred.

4. Payment and Refunds

All payments are processed securely via Stripe. Payment is required before seller contact and inspector assignment.

Refund Policy:

• Full refund available if no inspector has been assigned
• No refund available once an inspector is assigned or has begun work
• No refund for completed inspections, regardless of findings

5. Timing and Turnaround

Most inspections are completed within 24-48 hours of payment, depending on seller availability and inspector scheduling. RideCheck makes commercially reasonable efforts to complete inspections quickly but cannot guarantee specific turnaround times.

6. Road Tests and OBD Scans

Road tests and OBD-II scans are performed when the seller permits and conditions allow. Not all inspections will include these elements. RideCheck is not responsible if a seller refuses a road test or if an OBD port is inaccessible.

7. Report Accuracy and Limitations

RideCheck inspectors are trained professionals who provide honest, accurate observations based on visual inspection. However:

• Some issues may not be visible without disassembly
• Intermittent problems may not be present during the inspection
• Inspection findings are opinions, not absolute facts
• Estimated repair costs are approximate and not guarantees

8. Limitation of Liability

RideCheck's total liability for any claim related to an inspection is limited to the amount you paid for that specific inspection. RideCheck is not liable for:

• Consequential, indirect, incidental, or punitive damages
• Vehicle repair costs discovered after purchase
• Lost time, travel expenses, or opportunity costs
• Issues not visible or detectable during the inspection

9. Independent Inspectors

RideCheckers operate as independent contractors. RideCheck coordinates inspections but does not control the specific methods used by each inspector. All inspectors must follow RideCheck's inspection standards and guidelines.

10. User Responsibilities

By using RideCheck, you agree to:

• Provide accurate listing URLs and vehicle information
• Make your own independent buying decision
• Conduct additional due diligence if needed
• Not hold RideCheck responsible for the condition of vehicles you purchase

11. Prohibited Uses

You may not use RideCheck to:

• Harass, intimidate, or defraud sellers
• Misrepresent your identity or intentions
• Reverse-engineer or copy RideCheck's inspection methods
• Use inspection data for commercial resale without permission

12. Privacy

Your use of RideCheck is subject to our Privacy Policy, available at ridecheckauto.com/privacy.

13. Modifications to Terms

RideCheck may update these Terms at any time. Continued use of the service after changes constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the State of Illinois, USA. Any disputes shall be resolved in the courts of Lake County, Illinois.

15. Contact Information

For questions about these Terms, contact us at:

RideCheck
33 N County St
Waukegan, IL 60085
Email: support@ridecheckauto.com